Frequently asked questions

What clinicians ask before they begin

We take this very seriously. If you want to be a CFRC, CFRA or CFRS and work with first responders, know that a serious responsibility comes with that caregiving role. Get all your questions answered first.

Do I need a license to pursue CFRC?

Yes. CFRC is built for fully and independently licensed mental health clinicians. If you're still completing supervision hours toward licensure, the CFRA path will be the right fit.

I’m confused about which tier is for me: CFRC, CFRA or CFRS?

If you're a fully and actively licensed therapist, recognized by your licensure board to provide clinical counseling, treatment plans, insurance billing and so on, you're most likely qualified for CFRC. We don't want to certify anyone as a "counselor" whose governing entity doesn't recognize them as one. If you provide counseling in your professional role but aren't a licensed clinician (still under supervision hours toward licensure, chaplains, group facilitators in a treatment setting), CFRA is for you. If you don't provide counseling but work with first responders in another capacity (volunteer coordinators, treatment staff, family and friends), take CFRS.

What does CFRC cost?

The introductory course is $600. The certification examination is $150 for the full credential. Annual renewal is $200 and bundles continuing education credit through CE Tokens. Payment plans are not available at launch.

Is this certification valid where I live?

A certification is not attached to licensure, so it is valid anywhere. A license permits you to practice. A certification verifies that you have gained a designated standard of knowledge from a subject matter expert entity, and proven it by passing an assessment, in our case with a score of at least 90% on the exam.

Do I need CFRC to counsel first responders?

No. No credential is legally required to counsel first responders if you are otherwise licensed in your jurisdiction. Many effective clinicians serving this population do not hold a CFRC. The credential signals preparation and commitment. It does not authorize practice.

Can everything be done online?

The training is online. There are two offline parts: one required book reading, and a 4-hour ride-along for real-life experience. If your local agencies aren’t allowing ride-alongs, we can provide alternate assignments.

I am, or was, a first responder. Do I still have to do the ride-along?

Yes. We don't waive the ride-along for anyone, even those with first-hand first responder experience. If you were in law enforcement, we'd encourage you to ride along with another type of responder, like fire or EMS, or sit with a 911 dispatcher. We also encourage ride-alongs well beyond the program.

Do I need CFRC to list in the Wellness Provider Directory?

Not strictly. CFRC holders are automatically listed across the CFRC Directory, the Wellness Provider Directory, and the resource hubs of participating agencies. That’s the baseline included with the credential. Opportunities to list without a CFRC may be available to clinicians who can demonstrate and verify experience working with first responders in public safety agencies. Listings are not open by default. Featured listings are an optional enhancement that provides enhanced placement and funds the Responder Assistance Project. They are available to both, with a reduced rate for active CFRCs.

Is the accelerated CFRC path available?

Yes. Accelerated CFRC, for licensed mental health professionals with at least 4,000 licensed hours working with first responders, is open for enrollment now, as are CFRA and CFRS.

How long does CFRC take to complete?

Most candidates complete the program alongside an existing practice within a few months. There is no maximum time limit on completion. Specific course duration details are on the enrollment page.

Can I take Lighthouse courses without enrolling in CFRC?

Yes. The course library is open to non-credentialed clinicians who want continuing education in this specialization. Course pricing is per-course outside of a CFRC enrollment.

I’ve never worked with first responders. Can I just start taking them on as clients?

If you want to work with first responders but have no experience, please take this training program, or a similar one, before taking them on as clients. They have a unique culture and very unique needs, and the goal is to do no harm. The trauma of a first responder can be very difficult to manage, and the stories they tell can be very difficult to hear. The program is also one way of finding out if this is the right path for you.

How and why was this program developed?

The stigma for first responders seeking mental health help is changing, and they are reaching out for counselors. That means we need counselors who are trained and ready for what they will bring. The program was developed by a mental health professional and training specialist with experience in law enforcement and first responders, in collaboration with officers and responders at all levels and with counselors and psychologists who work in this area. It is built to educate, and to help a counselor assess their own readiness for this role.

Don't see your question? Contact us or email support@lighthousehw.org.