Certified First Responder Counselor

Frequently Asked Questions

We take this very seriously. If you'd like to be a CFRC, and work with Law Enforcement Officers and/or First Responders, please be sure you know that you have a serious responsibility that comes with that caregiving role. Get all your questions answered before getting involved with this very vulnerable population.

Question:  Is the CFRC program accredited so that I get CE credits for taking it?



California:  40 hours: The Certified First Responder Counselor training program meets the qualifications for 40 hours of continuing education credit for LMFT's, LCSW's, LPCC's and LEP's as required by the California Board of Behavioral Sciences.

Other states: None (-0-) This training program is not currently approved as counseling license continuing education hours outside California. We are, however, submitting it for approval in all 50 states in the near future, and plan to have it recognized for CE in 2021.


Question: Can everything in this training program be done online?

Answer: The training program is video-based, with supplemental activities and exercises. Most of those can be completed in this online format; however, there are external activities required, like doing "ride-along's" for real-life experience and learning. Due to Covid-19 restrictions, the ride-along experience assignment has temporarily been substituted with a stay-home assignment.


Question: What training qualifies as CE (continuing education) for the CFRC program?

Answer: Academy Hour will offer training classes each year, which are designed specifically as continuing education for this program. Third-party training providers may, however, submit their training courses for CE approval through Academy Hour, and we will list those on our site as CE options as they become available.


Question: I already work with Law Enforcement Officers and First Responders. Do I need this training program?

Answer: If at least 50% of your client base is this population, and you feel like you have sufficient experience working with this group, and you've built a reputation for "getting" them and understanding them, and for helping them, then you probably can keep doing what you're doing. However, more knowledge is always a good thing when we want to get better at something.


Question: I've never worked with First Responders or Law Enforcement Officers, but I think it would be good to do so. Can I just start taking them on as clients, or do I have to have this program?

Answer: If you've never worked with First Responders or Law Enforcement Officers, this training program will give you a very good look at what it might be like, and what kinds of situations you may encounter. If you think you want to work with First Responders and Law Enforcement Officers, but have no experience, PLEASE take this training program (or a similar one) prior to attempting to take these unique individuals on as clients.  They have a unique culture, and very unique needs, and the goal is to "do no harm."  The trauma of a First Responder or LEO can be very difficult to manage, and the stories they tell can be very difficult to hear. Take this program as one way of finding out if this is indeed the right path for you.  


Question: Who accredits this course?

Answer: Academy Hour, LLC is the entity providing this certification course.  A certification (in this case, CFRC or Certified First Responder Counselor) designates you as someone who has taken additional, topic-specific training in a particular area, and has had to pass an exam proving you have gained a level of knowledge through the training program.  We require you pass with at least a 90% exam score.


Question: How / why was this program developed?

Answer: The program was developed because the stigma for First Responders and Law Enforcement Officers to seek mental health help is beginning to change, allowing them to reach out for counselors.  To respond to that need, we need counselors who are trained and ready to handle what they will bring.  Not just any counselor is right for this role, and not just any counselor can handle hearing the experiences that these brave heroes talk about and deal with. We want to provide training and education for those counselors who are willing and able to work with this group, so you're at your best to help them be their best. It's challenging, it's difficult, and counseling these individuals is not something we do "for the money."  It's something we do because we care... and it takes a special person, with special training, to do the job well.

The program was developed by a mental health professional and training specialist who also has experience with Law Enforcement and First Responders. Collaborating with officers and responders at all levels and in all areas, as well as consulting with counselors and psychologists who have experience in working in this area, the curriculum was created to educate, as well as to help a counselor self-assess their own readiness for this role. Extensive research, personal interviews, many ride-along's, and a really great extended network of subject matter experts went into making this a training program we feel will prepare the right counselors for helping heroes heal.

If you have more questions, we'd love to answer them. Just email us at: [email protected]

Enroll in the CFRC Training Program

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